Organizational Development & Employee Relations Management Analyst

• A clear, compelling communicator with strong verbal and written skills
• A trusted advisor who can guide employee relations, mediate conflicts, and navigate complex labor agreements with professionalism
• A changemaker who leads with empathy, integrity, and purpose
• Passionate about fostering learning and development through a diversity, equity, inclusion, and belonging lens
• Experienced in designing, facilitating, and evaluating impactful training programs
• A sharp, analytical thinker who sees the big picture and the details
• A creative problem solver who thrives in fast-paced, collaborative environments
• A relationship builder who can work seamlessly across departments, roles, and levels of authority

• Providing consultative support to supervisors and managers on employee relations, performance management, and discipline
• Supporting supervisors with coaching staff and preparing progressive discipline and performance improvement plans
• Participating in labor negotiations and meet-and-confer processes
• Assisting with the preparation of proposals and side letters, and supporting contract interpretation and implementation
• Designing, developing, and launching an internal training program, including supervisory development and foundational soft skills
• Conducting the more routine workplace investigation
• Conducting team culture assessments and facilitating retreats, strategic planning, and team-building sessions
• Conducting a citywide needs assessment to inform strategic training priorities
• Overseeing compliance with mandatory training and supporting citywide learning initiatives
• Supporting Pleasanton's BELONG efforts by integrating inclusive practices into all aspects of organizational development

• Purpose-Driven Work: Make a meaningful impact on the lives of Pleasanton employees and the residents they serve
• Cross-Functional Collaboration: Work closely with all City departments in a visible, high-impact role
• Supportive Culture: Join a small but mighty HR team committed to trust, excellence, and collaboration
• Opportunity to Innovate: Help build and shape new programs and practices from the ground up
• Vibrant Community: Contribute to an organization that values quality service, community engagement, and continuous improvement

• Balancing day-to-day tactical HR support with long-term strategic initiatives
• Navigating the needs of a variety of departments, each with its own culture and priorities
• Managing multiple, competing requests with grace and prioritization
• Encouraging innovation and culture change in a structured, public-sector environment
• Addressing resistance to change with patience, clarity, and professionalism

• Strong Leadership Abilities: Experience coaching and guiding others toward success
• Employee and Labor Relations Knowledge: Understanding of labor contracts, negotiation processes, and best practices in public-sector employee relations
• Organizational Development Expertise: Skilled in strategic planning, facilitation, and cultural transformation
• Training & Instructional Design: Ability to craft learning that sticks and inspires
• Emotional Intelligence: Calm under pressure, compassionate in conflict
• Public Speaking Confidence: Capable of leading retreats, trainings, and staff meetings with presence and impact
• Commitment to Fostering an Inclusive Environment: Deep understanding and proven commitment to inclusive, equitable workplace practices

Any combination of education, experience, and training that would provide the best qualified candidates. A typical way to obtain the knowledge and abilities would be:

Education:

Equivalent to a bachelor's degree from an accredited college or university with major coursework in Business Administration, Public Administration, Human Resources, or a closely related field.

Experience:

Four years of professional experience in Employee and Labor Relations, or Organizational Development and Training, with at least two years of journey-level Human Resources experience in a unionized public agency.

• Formal training or experience in mediation, conflict resolution, or facilitation 
• Proven background in labor relations, including negotiations, grievance handling, and contract administration 
• Experience developing and delivering training programs across all levels of an organization 
• Leadership coaching, mentoring, or team development experience 
• Advanced skills in organizational assessments, cultural transformation, and facilitating retreats or team-building sessions

Other Desirable Qualifications:

• CalPELRA’s Certified Labor Relations Master (CLRM) designation 
• AWI-CH (Association of Workplace Investigators – Certificate Holder) 
• PSHRA-SCP (formerly IPMA-SCP – Public Sector Human Resources Association Senior Certified Professional)